Remote Resources Operations: What Could Go Wrong With Your Logistics?

We often hear horror stories from our clients in the Mining and Resources sector about their past experiences getting goods to site – with complaints commonly surrounding a lack of understanding and a seeming lack of care when problems arise during shipment to remote locations. Some of which employ the notion that once the freight shipment has been organised and it is in motion, any issues or setbacks from that point are considered an ‘unavoidable circumstance’ and are the clients responsibility to deal with.

Where there is a lack of understanding and responsibility, clients can be put in disastrous situations where setbacks are all but inevitable.


Common freight issues and consequences often involve:

Incorrect Documentation – High Probability Of Occurring

The carrier deployed to physically move the freight has incorrectly documented the details of the shipment resulting in delays and additional charges upon arrival. Even worse, if documents have been cut for shipment and not correctly executed, shipments may be returned to their origin.

An analytical approach to document control with an exceptional attention to detail can easily mitigate this problem. Carefully tracking the freight and documenting its movements will ensure it arrives safely and on time.

Damaged Shipment Medium Probability Of Occurring

When goods are not secured properly in transit, are mishandled during loading, or the allotted space is too small, freight can often get damaged in transit. While they might make it to site on time, fixing damaged goods can be expensive, and lengthy delays expected if replacement units need to be re-ordered from the supplier.

Customs ‘Red Lines’ High Probability Of Occurring

It can be incredibly frustrating for a client when they have entrusted the transport of important and expensive supplies to a logistics provider, only to find them held up in Customs. This can lead to additional charges and delays to get the freight released.

Ensuring specific documentation, packaging and packing is done according to country, and any special rules applying to a particular client are addressed prior to shipment, can help to avoid this situation.

Delayed Delivery – High Probability Of Occurring

Stemming from a transactional model of logistics, many providers apply a one-size-fits-all approach to their clients. This simply does not work. Without careful consideration of the specific requirements to get the goods to each site, even carefully planned projects and scheduled maintenance can be negatively impacted.

Out-of-the-box thinking leads to solutions that solve challenges associated with geography and socio-political instability – pushing the boundaries of conventional logistics can help get supplies to site quickly.

By not realising the impact these setbacks can have on a remote operation, competing providers fail to apply the necessary problem-solving and critical thinking to deliver reliable solutions.

Navigator Logistics focuses exclusively on servicing remote mining and resource operations. This targeted understanding of the industry ensures we meet our clients needs, resulting in an expert, hands-on approach to logistics. No matter the problem, Navigator Logistics will make sure every potential avenue is explored to prevent any issues that do arise from impacting your remote operation.